Alexa Crashes on Christmas Day
Alexa’s name was called so much on Christmas day, she couldn’t handle it. With so many people presumably receiving an Echo smart speaker on the holiday, the servers in Europe…
SEATTLE, WA – SEPTEMBER 20: An updated “Echo Dot” (L) is pictured next to an older generation “Echo Dot” at Amazon Headquarters, following a launch event, on September 20, 2018 in Seattle Washington. Amazon launched more than 70 Alexa-enabled products during the event. (Photo by Stephen Brashear/Getty Images)
(Photo by Stephen Brashear/Getty Images)Alexa's name was called so much on Christmas day, she couldn't handle it.
With so many people presumably receiving an Echo smart speaker on the holiday, the servers in Europe became overloaded and Alexa was not working. The voice told users, "Sorry, I'm having trouble understanding you right now."
(Photo by Stephen Brashear/Getty Images)SEATTLE, WA - SEPTEMBER 20: Updated "Echo Dots" are pictured at Amazon Headquarters, following a launch event, on September 20, 2018 in Seattle Washington. Amazon launched more than 70 Alexa-enabled products during the event. (Photo by Stephen Brashear/Getty Images)
Amazon's customer service tweeted Tuesday, "some Echo devices in Europe have had intermittent connections." The issue was resolved as Christmas continued.
